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PRIVACY POLICY

GangnamEve ("we", "us", or "our") operates this website and online store to provide customers with curated Korean skincare and beauty products (the “Services”).

Our store is powered by Shopify Inc. (“Shopify”), which provides us with the e-commerce platform that allows us to sell our products and services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase from, or otherwise interact with our Services.

By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Personal Information We Collect

When we refer to “Personal Information,” we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with our Services, we may collect the following:

A. Contact Information

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

B. Payment Information

  • Credit or debit card details

  • Payment confirmation details

  • Transaction records

Note: Payment information is processed securely by Shopify and its payment partners. We do not store full credit card details.

C. Account Information

  • Username

  • Password

  • Account preferences

  • Wishlist or saved items

D. Order & Transaction Information

  • Products viewed

  • Items added to cart

  • Purchase history

  • Returns, exchanges, or cancellations

E. Device & Usage Information

  • IP address

  • Browser type

  • Device information

  • Pages viewed and website interaction

F. Communications

  • Messages sent to us via email, social media, or customer support

2. How We Collect Your Information

We collect information:

  • Directly from you when you create an account, place an order, or contact us

  • Automatically through cookies and similar technologies when you browse our website

  • From Shopify and service providers who assist us in operating our store

  • From advertising and marketing partners

3. How We Use Your Information

We use your Personal Information to:

Provide and Manage Our Services

  • Process and fulfill orders

  • Process payments

  • Arrange shipping and delivery

  • Manage returns and exchanges

  • Maintain your account

Improve Customer Experience

  • Personalize your shopping experience

  • Recommend relevant products

  • Improve our website performance

Marketing & Promotions

  • Send promotional emails and updates

  • Display relevant advertisements

You may opt out of marketing emails at any time by clicking the unsubscribe link in our emails.

Security & Fraud Prevention

  • Protect against fraudulent transactions

  • Secure customer accounts

  • Monitor suspicious activity

Legal Compliance

  • Comply with applicable laws and regulations

4. Sharing of Personal Information

We may share your information with:

  • Shopify and its service providers

  • Payment processors

  • Shipping and logistics partners

  • Marketing and analytics providers

  • Government or regulatory authorities when required by law

We do not sell your personal information.

5. Shopify Platform

Our store is hosted by Shopify Inc. Shopify processes certain personal information to provide and improve its services.

For more information about how Shopify uses your personal information, please visit:
https://privacy.shopify.com/en

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Analyze traffic and performance

  • Provide personalized advertisements

You can control cookies through your browser settings.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is completely secure.

Please keep your account credentials confidential.

8. Data Retention

We retain personal information only as long as necessary to:

  • Provide our Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw consent for marketing communications

To exercise your rights, please contact us using the details below.

10. Children’s Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

11. International Data Transfers

Your personal information may be transferred and processed outside the Philippines, including in countries where Shopify or its service providers operate. Appropriate safeguards are applied where required by law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

13. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us at:

GangnamEve
Unit 5E Cluster 3 Suntrust Treetop Villas Condominium
Coronado Street, Brgy. Hulo
Mandaluyong City 1550
Philippines

WhatsApp: +821068996646 

Email: gangnameve@gmail.com